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The sudden multiplication of ‘points of view’ merely heralds the latest globalization: the globalization of the gaze, of the single eye, of the cyclops who governs the cave, that ‘black box’ which increasingly poorly conceals the great culminating moment of history, a history fallen victim to the syndrome of total accomplishment. — Paul Virilio, The Information Bomb

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Excerpt from The Book Ends

Here is the first of a series of excerpts from my early drafts of a book I am writing about the future of books. Not the future of e-books, which we will eventually recognize as another dimension of recorded thought that lives within the continuity of the idea we call “books,” though outside the confines of what a book is today. These excerpts are my notes, at this point, useful for the final draft I will produce. I’d sure appreciate any thoughts you’d like to add in comments.

The concept of the book, a manifold notion of words or pictures between two covers, has come to the end of its useful life. In a digital world, the organizing principles that made a book the logical package for the ideas of a single author or collective act of authorship has come to a fork in its road. On the one hand the paper book will always be around, while perhaps not so commonplace as it is today, to be appreciated and enjoyed, passed from hand to hand by collectors and people who appreciate an object of beauty, whether that beauty comes from the packaging or the words within.

This book, however, is about the road beyond the other fork. It leads to the end of books defined by their pages and covers, it leads to communities of ideas built sometimes by one author, often by many, and always involving a conversation amongst the readers. Conceiving of something that isn’t just a book will allow humanity to begin the long experimentation with media that solves the problems of how to produce, deliver and pay for everything from the news to the next great novel. It will also lay down the highlights of a map of new regions of literature, research, poetry and more. When words on a page become exportable, can be shared and annotated by every reader, every title in the library becomes a portal to communities, discussion, argument, debate and differences of opinion. Something new is born when we stop thinking that the book or the newspaper or magazine or literary journal or poetry chapbook must start with the front cover, a single copyright date, and a static text followed by the back cover.

What is this new form of the book? Is it the e-book so many people have tried to bring to life during the past 20 years? It’s much more, because the e-book has always presumed that with digital technology behind the text nothing has changed about the text itself. It still belongs within the confines of its virtual covers. The text becomes a product, mere content that can be “perfectly copied” without any change in the quality of the experience of reading. Yet, reading is only the first step of the communication that takes place within societies and between generations. Where the author was the primary producer of the book the reader is the major contributor to the e-book, or whatever we choose to call the post-book text.

Books—for now, the word is necessary to comprehension—are being transformed from containers into conduits. Granted, they have been conduits before, but they were slow carriers of ideas. Today can convey messages that are not part of the original text instantly. An individual copy of an e-book is an end point of, a doorway to, a conversation that takes place in real-time or over years. That conversation will be richer than disconnected conversations about ideas, because the book itself will also be an evolving reference that augments the initial statements of members of a discussion by providing a direct link between text on the page and the readers, and collects the growing corpus of conversation and related information that modulate the original text. In the same way a salon develops Continue reading Excerpt from The Book Ends

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Hachette’s got no problem with Text-To-Speech in Kindle, except….

The Hachette Book Group, parent of Little, Brown  and Co., Grand Central Publishing and other imprints, has embraced Amazon’s Text-To-Speech technology, introduced in the Kindle 2, which lets the device “read” the book aloud in a synthesized voice, according to Publishers Weekly. The publisher said in a statement that it will allow any book to be read, unless the author asks them to disable the Text-To-Speech feature (PW backgrounder here) or “books that fall within our audio publishing program or specialized circumstances like memoirs, where the author or character’s voice is an artistic element of the work. Under such circumstances HBG reserves the right to request that the functionality be disabled.”

That suggests that books available in audio format from Hachette imprints will not include Text-To-Speech capabilities on the Kindle. While it is good that Hachette is open to buyers using Text-To-Speech, this qualified position about when it is comfortable allowing it makes this a statement of a non-position. Books with Text-To-Speech disabled need to be labeled. It would be better, I believe, to offer an audio version of a book read by a narrator or the author when turning on the Text-To-Speech version. Publishers should go so far as to offer the first chapter in spoken word format for free, then, if the buyer wants to hear the book in a synthesized voice, let them.

Rather than raising barriers to use of a text by customers, turn the Text-To-Speech option into a selling opportunity that will be perceived as greater service by readers.

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Google Books add word frequency analysis

Word FrequencyInside Google Book Search’s Diego Puppin, a software engineer at Google, writes about a new addition to the book summary for some of the books at Google Books: “As with the other features on the Book Overview page, the word cloud is meant to offer a new way to explore our catalog. If you are trying to learn about Italian art, a search in our index will find many good books on the Renaissance period. Use the cloud of common terms to tell what each book is about.”

Word frequency is an interesting way to present the content of a particular work and could help people searching for specific information determine whether a book’s worth their time. Because many of the most useful nuggets of information are found in isolation, an odd connection or quote offered by a writer, the word count could also mislead readers into thinking that a book must be largely about a topic in order to be useful. Summaries cut both ways.

As a tool for understanding differences between books and their times, however, word frequency is extremely interesting, as Puppin notes. Mario Alinei did groundbreaking work on analyzing the transformation of Italian over decades in the 1960s. There are also interesting tools for surfing word frequency generally, across all language or within any text. For example, WriteWords, a Britsh site, is one of many lets visitors paste text into its site and returns a word frequency analysis of the text. A long-time favorite of mine is WordCount, a nicely executed navigable presentation of the instance of words in English based on an analysis of the British National Corpus, a 100-million word collection of writing and spoken examples of English.

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$9.95 is the e-book price point, B&N says

Barnes & Noble has decided to match Amazon Kindle book list pricing for new and bestselling books, telling members of its eReader.com service that all new books will sell for $9.95 or less, according to InformationWeek and JKOnTheRun.com. In actual fact, because eReader.com has a rewards program that returns 15 percent of sales to the customer’s account for use buying books in the future, B&N is undercutting Amazon’s Kindle pricing by a significant margin, as much as $1.44 a book.

eReader.com also says it will never charge more than $12.95 for any e-book. eReader software is available for iPhone and iPod Touch, Blackberry, Palm OS, PocketPC and Windows Mobile, Symbian, Windows, Macintosh and OQO operating systems.

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Gladwell, Anderson and Godin: All wrong for the typical writer

Chris Anderson, editor of Wired, has a new book, “Free,” coming out in July. It’s not free, it costs money. Malcolm Gladwell, who has written many books that have contributed to one-word business-speak, wrote a review of Anderson’s book in the latest issue of The New Yorker. He didn’t like it. Now, Seth Godin, another author of many books, says Malcolm’s wrong.

It’s a guru slap-down!

With all due respect, they are all wrong to one degree or another. Each also is partially correct. Casting this discussion as an either/or is misleading, the trivialization of the real issue by people who no longer have to worry about making the first step into publishing. For a writer, though, giving away books is not the solution to jump-starting a career as a published author (there is a big difference between being a writer, which anyone can do, and being an author, which anyone can also do), it’s the beginning of building a living, a small business that, in all likelihood, will never be a big business.

The future of business will not be built on a price point, but the value delivered and the cost of delivering it. This isn’t a binary challenge that will be answered by giving away news and entertainment. Gladwell accurately deflates Anderson’s sweeping statements, which were laid out in a Wired feature last year, “Free! Why $0.00 Is the Future of Business.” In his review of the upcoming book from Anderson, Gladwell writes:

His advice is pithy, his tone uncompromising, and his subject matter perfectly timed for a moment when old-line content providers are desperate for answers. That said, it is not entirely clear what distinction is being marked between “paying people to get otherpeople to write” and paying people to write.

The first sentence is clever and could equally be applied to Gladwell’s definitive answers to questions about decision-making in “Blink” and “The Tipping Point.” A simple statement, such as this from Anderson’s Wired article can be very attractive to desperate publishing executives seeking to compete with the rapidly declining cost of publishing, which kicks aside barriers to competition from virtually anyone on the planet:

The new model is based not on cross-subsidies — the shifting of costs from one product to another — but on the fact that the cost of products themselves is falling fast. It’s as if the price of steel had dropped so close to zero that King Gillette could give away both razor and blade, and make his money on something else entirely.

Gillette adds blades to its cheap razor refills to justify high prices, not because it is cheaper to add blades to the Mach III. Low costs are exploited to raise perceived value (now, with 50 blades!) and profit margins. It would be nice to think industry works solely in response to economic formulae out of the goodness of executives’ hearts, but life doesn’t work that way, even when everyone is “pursuing their passion.”

Gladwell’s last sentence, which is in bold above, cuts to the explicit assumption in Anderson’s article, that the cost of products is falling so fast that prices become irrelevant. This is true for media markets only if you believe that people will no longer earn a living from their work, which they apparently will have to give away to get attention. Gladwell is correct that at some point, people need to get paid to produce work on a consistent basis. Doing journalism, for example, is expensive. The people doing it for free will eventually realize the value of their contribution and ask for compensation or simply quit and go back to the work that makes them a living (they may, of course, continue if the effort yields political or social prominence, but they will never trade a living for influence with no path to a good living, and we get crooked press and politicians out of that market configuration).

Yes, as Seth Godin argues, “In a world of free, everyone can play.” We can all play writer, but when does becoming a writer actually become a living? If we’re going to assume that all writing will be made and delivered at no cost to the reader, how will the writers put a roof over their heads, food on the tables and kids through college? Writing has never been a great living, but it was a living if one worked hard at it. “Free” only Continue reading Gladwell, Anderson and Godin: All wrong for the typical writer

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Shared annotations in e-books debate heats up

I’m pleased to see people talking about the pressing need for shared annotation standards in e-books. This is the keystone of a new reading experience and new models for compensation of authors, publishers and, even, critics of books. I wrote at length about this on ZD before launching this blog. The question I think remains unasked is how do we control access to our annotations? We don’t necessarily want to share all our notes about a book. In fact, we want to be selective when shaping a response to the ideas we read. The solution is more than annotation, but access control (not DRM, but using the same kinds of cryptographic technologies that make DRM work, albeit badly). Here’s what I had to say: Books Entering the Age of Glosses.

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Reviews are still king

As long as you don’t handle negative reviews the way Alice Hoffman did, they remain the most effective way to reach and engage potential buyers, eclipsing Twitter and Facebook, according to Ad Age’s Abbey Klaasen. Reviews offer fully explained reactions to products purchased by real customers in contast to the fragmentary telegraphic conclusions posted to Twitter and other social messaging sites.

The challenge for companies is finding a way to listen effectively to buyers when they write reviews on blogs and at commerce sites. Here are the four “right ways to user reviews,” from the article:

  • Embrace the feedback — find a way to actually listen and digest the customer’s ideas inside your company.
  • Tout your customers’ favorites — they can tell other customers better than you can.
  • Incorporate customer service (yes, use reviews to identify problems and solve them for customers).
  • Don’t stop there — let reviews grow into communities.

All of these ideas are critical to publishing success, as well.

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Talenthouse: Collaboration and exhibition venue

TalenthouseA new creative community, Talenthouse.com, launched this morning with video and images from hundreds of recognizable artists, says it will “eliminate the age-old artistic struggle for recognition and instead focus on creative excellence,” according to founder and CEO Roman Scharf, who also founded JAJAH, a voice over IP developer.

The Mountain View, Calif.-company offers an elegant alternative to MySpace and suggests it will help artists collaborate. Artists can join and propose collaborations through the site. The main functionality, however, is the ability to upload and display works. It is primarily a platform for being seen and finding fans.

Talenthouse pledges to foster “seasoned and up-and-coming talent and proactively facilitating interaction between them and established icons and industry players.” The language takes art and places it squarely in the marketing speak of corporate development. I am not sure this is the correct way to put it in order to win artists to the site. Yet, sites of this kind are going to be notable hubs of activity in the careers of working artists and performers.

Supporters of artists are encouraged to share their fandom with automated tools for posting to Facebook, MySpace, Twitter and other social networks. It looks like a viable marketing platform, but I find its statement that it is the “only purpose-built online platform for all artists and creatives” over-reaching, as there are many such services vying to support and, in return, gain the support of artists. The site has 25,000 members after its alpha testing phase and aims for a million within a year.

Talenthouse is currently aimed at visual and performing artists as well as fashion entrepreneurs.

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The Economist hits Kindle store

EconomistDamn it, why didn’t I wait another month to renew? There is one magazine that I will not stop reading, even if it wasn’t in the Kindle, so I’d recently extended my paper subscription to The Economist. Now The Economist is available in the Kindle Store. Paul Biba at TeleRead reports the paper and e-version are priced the same, so it looks like I’m going to stick to paper for another two years.

Still and all, after Foreign Affairs went Kindle earlier this month, I have managed to migrate to digital versions of all the magazines I read, except this one. Oh well, timing was never my gift.

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Borders UK introduces a £189 e-reader

Borders UK today introduced a lower-priced e-book reader, the Elonex, which it will offer alongside the £400 ($665) iRex Iliad e-book reader. The £189 ($314) Elonex, manufactured by the British PC maker of the same name for Borders UK, is a basic e-Ink screen e-reader with no wireless or other network connectivity. It supports the ePub and Adobe PDF formats and comes pre-loaded with 100 books (presumably out of copyright classics) and an SD memory slot. (A brief, not very informative review is here.)

Borders offers a catalog of 45,000 e-books, which can be displayed on the Elonex or iRex Iliad. Borders executives had previously told the Bookseller they did not consider the iRex, which includes annotation and handwriting recognition technology, “sustainable” at £400.

The dichotomy between the basic e-reader, which does little more than display pages, and a multi-purpose e-reader, like the iRex, is evolving to be the simple distinction made in this market. Amazon’s Kindle 2, however, splits the difference, doing more than a basic reader (notably with the WhisperNet delivery service, but also an increasing range of applications), at a price that, at this point, is so close to the “basic” models, it is poised to crush competitors that try to compete from the low-end. Now, if only Kindle supported ePub documents.

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